Very happy to have found this local business. Our gas fireplace was having issues staying lit after turning it on this Fall. We contacted Fireplace & Grill Experts to come out and service & clean it, to see what the problem was. They were able to get us on their schedule quickly, and had good communication in doing so. Bruno was our tech, and did such a wonderful job.
He was detailed in checking all connections & parts. Turns out there was a wire that was loose causing our issue and he was able to fix it. Now, it's working perfectly. After his very thorough cleaning, this thing looks like it's brand new again.
Very happy with our results, and will definitely be using this company in the future. Thanks for the excellent service.
Margaret Yale
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November 07, 2024
Fireplace & Grill Experts were referred to me by a neighbor & they did a phenomenal job. Bruno the technician was very professional & personable and made sure that he cleaned up after himself as well. My fireplace hasn’t worked or looked this good in 10 years!
Ken Leidner
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March 28, 2025
Like many homeowners I inherited a legacy gas grill. Very good model (Fire Magic). The owners showed me how to use and even their "tricks" for lighting. After two years of use, it started acting up more than usual so I sought to clean myself. It was a challenge so I considered replacing. Before I spent the big $s though, I contacted Fireplace & Grill Experts along with a few others. F&G was a bit more expensive but the visit wasn't just to assess, they said they'd clean it, so I took the chance. I was so pleased with the result thus I'm writing this review. Their technician Ernie came, asked me about the issues I was having, then went to work on cleaning and examine the grill. He did a thorough job in the clean and got the grill almost back to new condition. On top of that though, Ernie showed me why I couldn't remove the burners to self clean - the prior owners/thier installers never removed the locking pins (used for transporting). He then also showed me features I didn't even know I had, including a full set of interior/exterior lights. One of three ignitors is bad, so they will be giving me a follow up quote. This is a family business and I highly recommend them for any grill needs, especially if you've inherited one like me. The grill is higher end and now it performs like it was intended. Ernie was amazingly friendly, knowledgeable and a pleasure to work with.
Kyla White
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March 18, 2025
It can be so hard finding companies and services strictly from Google reviews, but they came through on this one. This place is the best. Every single person I interacted with was so kind from Andrea via email, to Renee on the phone and Bruno the tech who serviced my fire pit. They are knowledgeable, helpful and truly want to create a pleasant experience, and get your fireplace in working order. I’m excited to have a working outdoor fire pit to enjoy this season!
Pamela Williams
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February 06, 2025
Bruno serviced my fireplace and it looks A May Zing!!! Looks brand new!! A new customer for life!! Thank you Bruno, your artistry with my fireplace was superb. See you in the fall.
Very happy to have found this local business. Our gas fireplace was having issues staying lit after turning it on this Fall. We contacted Fireplace & Grill Experts to come out and service & clean it, to see what the problem was. They were able to get us on their schedule quickly, and had good communication in doing so. Bruno was our tech, and did such a wonderful job. He was detailed in checking all connections & parts. Turns out there was a wire that was loose causing our issue and he was able to fix it. Now, it's working perfectly. After his very thorough cleaning, this thing looks like it's brand new again. Very happy with our results, and will definitely be using this company in the future. Thanks for the excellent service.
Fireplace & Grill Experts were referred to me by a neighbor & they did a phenomenal job. Bruno the technician was very professional & personable and made sure that he cleaned up after himself as well. My fireplace hasn’t worked or looked this good in 10 years!
Like many homeowners I inherited a legacy gas grill. Very good model (Fire Magic). The owners showed me how to use and even their "tricks" for lighting. After two years of use, it started acting up more than usual so I sought to clean myself. It was a challenge so I considered replacing. Before I spent the big $s though, I contacted Fireplace & Grill Experts along with a few others. F&G was a bit more expensive but the visit wasn't just to assess, they said they'd clean it, so I took the chance. I was so pleased with the result thus I'm writing this review. Their technician Ernie came, asked me about the issues I was having, then went to work on cleaning and examine the grill. He did a thorough job in the clean and got the grill almost back to new condition. On top of that though, Ernie showed me why I couldn't remove the burners to self clean - the prior owners/thier installers never removed the locking pins (used for transporting). He then also showed me features I didn't even know I had, including a full set of interior/exterior lights. One of three ignitors is bad, so they will be giving me a follow up quote. This is a family business and I highly recommend them for any grill needs, especially if you've inherited one like me. The grill is higher end and now it performs like it was intended. Ernie was amazingly friendly, knowledgeable and a pleasure to work with.
It can be so hard finding companies and services strictly from Google reviews, but they came through on this one. This place is the best. Every single person I interacted with was so kind from Andrea via email, to Renee on the phone and Bruno the tech who serviced my fire pit. They are knowledgeable, helpful and truly want to create a pleasant experience, and get your fireplace in working order. I’m excited to have a working outdoor fire pit to enjoy this season!
Bruno serviced my fireplace and it looks A May Zing!!! Looks brand new!! A new customer for life!! Thank you Bruno, your artistry with my fireplace was superb. See you in the fall.